You may register anytime except one day before the next lesson. In addition, we can not guarantee a spot in the class as we try to cap of 10 to 15 students per class.

Our school year excludes holidays, including Christmas break and March Break. Please see this year's school calendar.

Unfortunately, our online classes are held every Saturday only. No other days are available. Please refer to our tutoring services for more personalized timing.

Class timings will depend on the number of registrations and enrollments for each class time slot. For this school year, 2024 to 2025, we have classes from 9 a.m. to 1 p.m. However, the timings for each subject and level may vary.

You may request the time change by informing the school office ahead of time. This allows the school office to determine if the change is possible. Once approved, the teacher(s) will be notified of your class timing change request. Please let us know by email, marilakeoffice@gmail.com.

After the registration, your teacher(s) will email you the online class link to the email address you provided on the registration form. It's every teacher's responsibility to email his or her online class link to you at least a day before the new lesson. The students would need to click on the class link in the confirmation email to join the class every Saturday. The same online class Zoom link in the confirmation email will be used throughout our school year.

You must use a valid email address to sign up for online classes and to receive homework. Using a school board email address is not allowed as a school board's email address domain disallows file share; therefore, you would not be able to access the homework received.

If you somehow haven't received the email with the Zoom link from the teacher at least one day before the new lesson, please check the spam/junk folder first. It can occur when it is your first time receiving an email from a teacher. If it's not in that folder, please contact us right away through email, marilakeoffice@gmail.com. We have access to Zoom invitation links in our Zoom user management.

Please let both the school office and the teacher know which email address you want to switch to. Make sure it's not a school board's email address domain.

When a speaker, student, or parent is being disruptive, not following the class rules or instructions, or not wearing proper clothing, a teacher has the right to mute the speaker, turn off the video, or remove any student (and parent) from the class immediately.

All sessions will be recorded for Marilake Academy's security, control, and monitoring purposes only.

This is to ensure there are no misuse of the Zoom link and no unregistered/uninvited person attending the class. It is also used to investigate any problems that are reported by a teacher or parent. Every online class must be operated under Marilake Academy's guidelines, so if there is a problem during the online class session, please send an email to marilakeoffice@gmail.com. We'll respond and investigate the recorded session as soon as we can.

There are ways homework can be completed and submitted. Students may either complete it on the computer of print it it out first. If you choose to print out the homework, all you need to do is take a photo of each completed page using your mobile phone, and have the images of the homework be emailed to the teacher.

Parents who are new to our school should register through our website. They'll need to fill in the new registration form for each child they want to register. Once all the information is correct, please review it, then click "Request Registration". Electronic forms will be emailed to our school office's email address: marilakeoffice@gmail.com. We'll contact the parents, including subject assessments and payment information. You can register here for class registration. Register here for tutoring services.

If the student is absent on the day of a new lesson, no make-up class will be provided. Instead, the student will be given the homework of a new lesson from the teacher. The teacher will also ask for the reason for the student's absence.

There is no refund for any withdrawal after one month from the date of registration, or after the commencement of the lesson/class, whichever is earlier. For any cancellation or withdrawal of a registered course before the no-refund deadline, a written notice must be submitted to Marilake Academy. An administration fee of $50 per subject will be charged upon request.

Our school office only accepts Interact e-Transfer. We must confirm the payment amount with the parent first before he/she can pay through e-transfer.